Error - HHCTRL.OCX is missing

V4.5 and both parts of TNC use compiled HTML help (CHM help). This is the native help system for Windows 98 and 2000, but it does not work on Windows 95 or NT4 unless the user has Internet Explorer 4 or later. (MS Office 2000 also contains the necessary updates). If IE4 or higher is not installed on Win95 or NT4 machine, an error will occur when they try to use the TeleMagic help (the error HHCTRL.OCX is missing would be one possibility, but there may be others), and the help will not run.

There is an update included on the CD in the UTILS\HTML\ folder (HHUPD.EXE). This will update components of the HTML help engine, but is not a substitute for installing IE4+. (HHUPD is in a constant state of change and users should generally download it every so often from Microsoft.) Users with Win 98 and 2000 should have no problems running CHM help, but can still update CHM components with HHUPD if they like .

 

-- End of FAQ #688

FAQ ID #688

Product Related: TeleMagic 4.x

Last Updated:
June 29, 2000