Error 12: Variable not found

This error indicates that TeleMagic was trying to find either an environment variable or a field that no longer exists in the database. Usually the error occurs when you have deleted a field from the structure of a database but neglected to remove it from other places where it may still be in use. You will know if this is the case simply because the variable name mentioned in the error message will also be the name of the field.

Because the error will usually happen when loading the Contact Manager, in order to repair the problem you will need to open a different database first, close the Contact Manager, then open the database that has the problem. This will allow you to work in that database without getting the error. If the problem database is automatically opened when you start the program, you may need to log into TeleMagic using a different user ID in order to accomplish this. Once you have successfully opened the database without loading the Contact Manager, remove that field from all screens, rollup boxes, indexes and filters.

Rather than trying to find all of the places where that field is referenced, you may find it easier to simply add the field back into the database. If the field was deleted by accident, you will need to restore a recent backup of the database directory in order to recover any lost data. There are several help files that deal with specific variations on the Error 12 message. If yours is not listed here, and the instructions above did not help in resolving the error, please contact the Technical Support department for further assistance.

 

-- End of FAQ #544

FAQ ID #544

Product Related: TeleMagic 4.x

Last Updated:
July 25, 2000