Installation - Message: Some files have been updated, please restart

Q: I just installed TeleMagic and each time I attempt to start the program, it keeps giving me the same message of having to restart. How do I get beyond this message?

A: When TeleMagic is launched, it checks to see if any files need to be updated in the \WINDOWS\SYSTEM directory (\WINNT\SYSTEM32 in Windows NT), then copies them to that directory. The files which are copied is determined by comparing the date stamp of the files in the Windows \SYSTEM directory with the files in the TeleMagic \PROGRAMS directory. For a complete list of the files which are compared and potentially copied, see the TMSYS.INI file.

If there are any files that cannot be copied or registered without rebooting, they are copied to the Windows temp directory and renamed to _TM????.TMP (where ???? is a number). The TMBOOT.INI is then created in the \SYSTEM directory. The TMBOOT.INI is a flag which tells TeleMagic that you are required to restart. After restarting, and once all of the files are successfully copied, the TMBOOT.INI is deleted.

Some of the files that need to be copied and registered are dependent on each other, so they can only be copied one at a time. Because of this, some Windows 95/98 users may be required to restart two or three times (Windows NT should not require more than one restart).

After successfully copying and registering a file, that file is deleted from the temp directory.

If TeleMagic was unable to copy all of the required files, the TMBOOT.INI will not be deleted. When TeleMagic sees that the file is still there, it assumes that not all of the files were copied successfully and tells you to restart again. If this happens continuously, Windows may have a lock on one of the files that needs to be replaced.

To find out which file is the problem, look in the temp directory to see which file was not deleted. Because the files are renamed in this directory, you will need to compare the file size in this directory with the file size in the TeleMagic \PROGRAMS directory in order to determine which file has the problem. Alternatively, if you are running Win '9x, you can also examine the "WININIT.INI" in the \SYSTEM directory to determine the files that are not being updated.

The TMBOOT.INI file may be deleted. You may also delete the files in the temp directory, however this will simply cause TeleMagic to recreate the files if it still has a problem copying them to the \SYSTEM directory.

If your TeleMagic installation continuously asks you to restart the system, use the following instructions to correct the problem. Be sure to do each step - otherwise you may continue to have the problem:

1. Find out which files are causing the problem according to the instructions given above.
2. Make sure those problem files in the \SYSTEM directory match the ones in the TeleMagic \PROGRAMS directory (date and time). If they do not, copy the files from \TM4\PROGRAMS to the \SYSTEM directory. If you receive a sharing violation or other error when trying to copy the files, restart the computer in DOS mode and try copying them again.
3. Delete the _TM????.TMP files that TeleMagic created in the Windows temp directory.
4. Delete the TMBOOT.INI from the \SYSTEM directory.
5. Run the TeleMagic DBUTIL.EXE program and register the system files.
6. Restart the computer.

 

-- End of FAQ #58

FAQ ID #58

Product Related: TeleMagic 4.x

Last Updated:
March 19, 2000